Pending Approvals
Review and approve AI-drafted replies before they go out
⟳ Updated just now
Paused Contacts
Bot is paused for these contacts — handle manually
⟳ Updated just now
Sent History
Approved messages and conversation history
⟳ Updated just now
AI Brain
Teach the AI your business context, tone, and boundaries
📋 Information to Always Collect
Define what data the AI should gather from every inquiry.
📢 Current Announcements
Time-sensitive updates the AI should reference in conversations.
⚠️ This section changes frequently — update whenever there are new developments.
🎭 Tone & Approach Guidelines
How should the AI sound? What attitude should it have?
🚫 Restricted Topics
Hard boundaries the AI must never cross.
👤 Contact Context Dump
Log context from direct calls or meetings tied to specific contacts.
🌍 Global Context Change
Broadcast a change across ALL future AI responses immediately.
⚠️ This affects ALL future AI responses. Use carefully.
User Management
Manage who can access the command centre
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